Consulting

System design

Many small and medium enterprises (SME's) lack internal technical expertise due to the financial burden of having a full time IT professional employed. We specialise in providing SME's with on-demand specialist expertise that usually only corporate businesses enjoy. Our highly skilled engineers do not only resolve day to day issues, but also look at the overall business processes and are able to suggest better practices and infrastructure solutions. Whenever a higher level of consultation is required a senior consultant would also get involved ensuring that advice of the highest level is proposed to you the customer.

Consulting

At Ardent IT our core strength is advising businesses on the best strategies to get the most out of their IT infrastructure to further enhance their business processes. We pride ourselves on offering advice and strategies that include closed and open source solutions to suit the needs of the business.

Throughout our many years of consulting to businesses we have been presented with all types of scenarios faced by small to medium businesses. Most common are:

  • Over utilised infrastructure that impairs business growth
  • Under utilised computer systems
  • Poorly planned IT infrastructure
  • Poor management and misconfiguration of IT systems
  • Information and internal knowledgebase management
  • Poorly trained and/or misguided IT professionals etc

As we act as an independent and most of all external entity to the business, we are able to assess and recommend a path for improvement so that the IT infrastructure is working in line with the strategy and goals of the business. Whether you are a small business of 5 people or an enterprise of 100, the needs of the business are much the same; it is only the magnitude that is different!

Some of our recent work has involved:

  • Implementation of a stronger security policies
  • Analysis of the data management
  • Streamlining the data backup procedures
  • Implementing Blackberry handheld mobile infrastructure
  • Implementation of spam and virus protection systems
  • Implementing unified communications
  • Implementing corporate mail solutions

Auditing

This service is designed to help businesses ensure that they are fully compliant with regulatory or security policies.  Our auditing services include the following:

Software        Does your business meet compliance needs of software licensing?  This can be a minefield and if you’re not careful you can end up with a hefty fine.  Full report of all our findings will be presented upon completion.

Hardware       Hardware costs spiralling out of control and no longer know what hardware your business owns?  Then we can help your business find out what hardware it currently owns and if it is still of any use to a business process.  Full report of all our findings will be presented upon completion.

Security         Worried about the security of your business and the potential hazards that the internet brings?  Then let us look beyond the physical security of your office and at the electronic security of your business.  Full report of all our findings will be provided upon completion.

Planning 

With assistance from Ardent IT your system planning is in extremely capable hands.  From initial system design and integration  to planning for future growth we will help you plan for every phase of your IT project.