Prompt and Efficient IT Support, Networking and Consultancy.
Understanding a business is the first step to delivering a first class service.
Fixed price yearly contracts offering monthly, quarterly and half yearly meetings, plus weekly or monthly ‘snagging’ visits to keep your fires extinguished! (Dependent on type of contract)
Considering Outsourcing Your Company's IT Support? You have come to the right place!
Ardent IT Ltd specialises in helping small to medium businesses (SME's) achieve the best results using their IT infrastructure to streamline business processes and performance. We are currently helping a number of SME's relieve the burden of having full time and costly internal IT employees, while obtaining the best advice and expertise in today's technology market. Some of our clients outsource a small portion or all of their IT support to us but they all benefit from having:
- Business Grade IT Support
- Guaranteed Response Times
- Expert Technology Advice
- Centralised Documentation
- Broad Business Knowledge
- Friendly Customer Service
- Hardware Procurement
- Auditing – Hardware, Software or Security
- Professional Trackable System
How do you know when your company is ready to outsource?
Please consider the following factors when deciding to outsource:
- Financially it is cheaper to have the IT function outsourced than have full time employee/s.
- IT has become a function that wastes valuable time of non IT staff within your business.
- The skills required are so specialised that it is impractical to have a regular non IT employee responsible for this role.
- Some IT staff are falling behind new technology advances and are not able to advise and deliver appropriately.
- Business is spending large sums of money on consultancy advice to cover internal IT department skill shortages.
- You have a project and you need regular IT support.
- IT is not a business function that internal people enjoy performing.
- Company's core business is suffering due to unreliable and underperforming IT systems.
Need IT Consulting without Catches?
Ardent IT Ltds’ core strength is advising businesses on the best strategies to get the most out of their IT infrastructure to further enhance their business processes. We pride ourselves on offering advice and strategies that include close and open source solutions to suit the needs of the business.
Throughout our many years of consulting to businesses we have been presented with all types of scenarios faced by small to medium businesses. Most common are:
- Over utilised infrastructure that impairs business growth
- Underutilized computer systems
- Poorly planned IT infrastructure
- Poor management and misconfiguration of IT systems
- Information and internal knowledgebase management
- Poorly trained and/or misguided IT professionals etc
As we act as an independent and most of all external entity to the business, we are able to assess and recommend a path for improvement so as the IT infrastructure is working in line with the strategy and goals of the business. Whether you are a small business of 5 people or an enterprise of 100, the needs of the business are much the same; it is only the magnitude that is different!
Some of our recent work has involved:
- Implementation of a stronger security backbone
- Analysis of the data management
- Streamlining the data backup procedures
- Assisting in hiring IT personnel
- Implementation of spam and virus protection systems
If you would like to know how we can assist your business please do not hesitate to Contact us
Your Business Short of Good IT Support?
Ardent IT Ltd is able to help your business by delivering IT support for your desktops, servers, applications and other equipment. If your business heavily relies on the IT infrastructure in place then you need an experienced IT company that is able to deliver business grade IT support and advice.
We have many years experience and our engineers possess a vast amount of experience to resolve problems quickly and efficiently without disruption to your business. With a team of friendly engineers and experienced consultants you can rest assured that your business is looked after.
Office Productivity Application Support - We support the following application operating systems (but not limited to):
- Microsoft Office system (all versions)
- Other Microsoft suite of products
- Open Office
- Line of business application support
Desktop Support - We support the following desktop operating systems (but not limited to):
- Microsoft Windows Desktop operating systems
- Linux KDE and Gnome
- X Windows
Server Support - We support the following server operating systems (but not limited to):
- Windows
- Linux
Application Servers - We support the following Application server systems (but not limited to):
- Windows Small Business Server
- Exchange Server
- MS Sql Server
- Citrix
- Microsoft System Centre
Security Application Support - We support the following security operating systems (but not limited to):
- GFI’s suite of products
- Symantec suite of products
- Citrix Suite of products
- Microsoft Forefront
- and many more
Network Device Support - We support the following network infrastructure devices (but not limited to):
- Cisco Systems
- WatchGuard
- Barracuda Networks
- Citrix Appliances
If you would like to know how we can assist your business please do not hesitate to Contact us
Your Business Lacking Great Networking Expertise?
Many SME's (small and medium businesses) lack internal networking expertise due to the financial burden of having a full time IT professional employed. We specialise in providing SME's with on-demand specialist network expertise that usually corporate businesses enjoy. Our highly skilled engineers do not only resolve day to day issues but also look at the overall business processes and are able to suggest better practices and infrastructure solutions. Whenever a higher level of consultation is required a senior consultant would also get involved ensuring that advice of the highest level is proposed to you the customer.
Our network services include:
Network Design - Rest assured that you are in the hands of a specialist in the field. Some network design aspects include:
- Designing infrastructure models
- Mapping out data flows through the business
- Designing security models
- Mapping out potential network growth
- Planning of integration of legacy systems
- Installation of brand new networks
- Current network redesign and assessment
- Subnet and network segmentation
- Disaster Recovery Planning and Implementation
- DMZ planning and implementation
Network Upgrade - After a careful network analysis our experienced team can identify any potential bottlenecks in your network and propose a carefully laid out upgrade. Some aspects of network upgrading include:
- Upgrading network backbones from 100Mb to 1Gb
- Subnet expansion and analysis
- WAN bandwidth upgrades
- ISP changeover management
- Server room enhancements
- Data centre upgrades and maintenance
Network Install - Ardent Networks Ltd is able to coordinate and implement a complete network with the latest and the most stable packages available using both open and closed source systems. Some network installation examples include:
- Installation of brand new networks and network redesign
- Installation of wired and wireless networks
- Coordination of office IT infrastructure relocation
- Server room setup and maintenance
Network Support - We can cover all of your network support requirements, end to end. Our popular network support plans can be conducted onsite and remotely depending on your network support requirements. Examples include:
- Router and other WAN device troubleshooting
- Firewall maintenance and security updates
- IP telephony troubleshooting
Network Maintenance - Keep your network operating smoothly and trouble free by having a network maintenance plan carried out by an experienced engineer. Our network maintenance plans are intended at eliminating slow networks which in the long run cost your business money by not performing or breaking down at critical times. Do not wait until your network breaks down to get an expert's help. Our network maintenance plans comprise of:
- Checking switches
- Checking hubs
- Checking routers
- Checking firewall rules
- Checking firewall logs
- Checking UPS's and more
- Updating firewall operating systems
Virtual Private Networks (VPN's) - We are able to deliver both open source and hardware based virtual private networks. We can implement a solution for your business that can accommodate mobile users as well as setting up interstate and/or international office secure connections.
Wireless Networks - With wireless networks becoming more widely accepted we can assist in the implementation and securing your wireless network by: Reviewing your current Wi-Fi network structure Assess your wireless security network model Assess possible network intrusion threats.
If you would like to know how we can assist your business please do not hesitate to Contact us
